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Delivery Information

We aim to dispatch all orders within 1-3 business days, with standard delivery times of 2-4 business days. Orders are shipped Monday to Friday (excluding bank and public holidays).

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UK Delivery

  • Standard Shipping (48-Hr Tracked) – £3.95

  • FREE Standard Shipping on orders over £40

You will receive a confirmation email with tracking details (if applicable) once your order has been dispatched.

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Made-to-Order Items & Stock Levels

  • Some products may be made to order, requiring additional processing time. If this applies, we will provide an estimated dispatch timeframe on the product page.

  • In rare cases where an item is out of stock, we will contact you with options, including a refund or alternative product.

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Important Notes

  • Delivery times may vary during busy periods, such as holidays or promotions.

  • Once your order has been dispatched, the delivery timeframe is the responsibility of the courier.

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  • We currently ship within the UK only.

Our Mission

At It’s Scent, our mission is to craft luxurious, natural, and handmade products in Scotland, designed to elevate everyday rituals with timeless elegance. Using only the finest ingredients, we create skincare and home fragrance collections that nourish, rejuvenate, and celebrate natural beauty.

Rooted in sustainability, we are committed to protecting the planet. From mindful sourcing to eco-conscious packaging, every choice we make reflects our dedication to reducing environmental impact while delivering premium quality.

While our core focus is on enriching the lives of our customers, we also extend this care to our four-legged companions through thoughtfully crafted pet grooming products, reflecting the same commitment to quality and gentleness.

Blending nature’s purity with innovative techniques, we ensure every product is as effective as it is indulgent—designed to bring beauty, simplicity, and sustainability into modern living.

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© 2025 Its Scent. All Rights Reserved.

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